The five questions we get all the time.

One plan: USD 500/month (or BRL 2,400 for customers billed in Brazilian reais), on an annual contract. Paid upfront it's 10 installments (2 months of discount). Includes 1 project, 100k tokens of indexed content, 10k interactions/month, web widget, internal Desk, analytics dashboard, unlimited proactive curation and automated weekly updates. No setup fee. No tiers.

Between 2 and 4 weeks, depending on how much curation your content needs. Clients with well-organized documentation have launched in under a week. Clients starting from scratch might take slightly longer. Setup is included in the annual subscription — we don't charge separately.

Three things: (1) give us access to your existing content — help center, internal docs, PDFs, anything; (2) appoint a point of contact who can answer occasional questions; (3) spend about 30 minutes per month on the proactive curation review. That's all. You don't install software, configure prompts, run syncs or manage content pipelines.

Fundamentally. Those are self-service products — you pay for software and you're responsible for content quality, prompt tuning and maintenance. Vectorspace is a managed service: the monthly price isn't software rental, it's a dedicated team that treats your knowledge base as their project. Real curation team, not a ticket queue.

Yes to both. Cancellation within the first 12 months has a proportional fee (the lesser of 3 monthly fees or the remaining installments). After that, cancel anytime with 30 days notice. If you want to keep the structured base, there's a transparent buyout — starts at USD 7,500 after 1 year, capped at USD 37,500 after year 5. Your source content is always yours, free of charge.