The five questions we get all the time.

One price, proportional to your size—no tiers. Setup is USD 1,200 once, then the base unit is USD 500/month, billed monthly with no minimum term. It includes 1 project, 100k tokens of indexed content, 10k interactions/month, web widget, internal Desk, analytics dashboard, weekly proactive curation and automated updates. Need more base, more interactions, or more projects? Multiply the same math, at the same per-unit price.

Between 2 and 4 weeks, depending on how much curation your content needs. Clients with well-organized documentation have launched in under a week. Clients starting from scratch might take slightly longer. The one-time USD 1,200 setup fee covers this initial discovery, structuring and launch work.

Three things: (1) give us access to your existing content — help center, internal docs, PDFs, anything; (2) appoint a point of contact who can answer occasional questions; (3) spend about 30 minutes per week on the proactive curation review. That's all. You don't install software, configure prompts, run syncs or manage content pipelines.

Fundamentally. Those are self-service products — you pay for software and remain responsible for content quality, prompt tuning, and maintenance. Vectorspace is a managed service: the monthly price covers continuous curation, monitoring, and maintenance of the knowledge base, not software rental. If you already operate mature content and AI workflows, those tools may serve you well—we exist for companies that do not want another system to run.

Yes to both. Billing is monthly and you can cancel at any time, with no minimum term or exit fee. Service continues through the monthly period already paid and does not renew after it. Your source content is always yours, and on exit we hand over the structured knowledge base as a usable export at no additional cost.